Renee was running her own bookkeeping business for years in Walla Walla when her husband retired. They moved to Wenatchee and Renee accepted a bookkeeping job for a startup company. The COVID-19 pandemic hit Washington state and she was laid off.

Visconti’s Hospitality Group had an opening for an accounting position. Nicole Brunner, plant manager, had met with Renee and felt she had the strong foundational bookkeeping skills they needed. Nicole was confident by partnering with SkillSource’s On-The-Job Training Program, Renee would become the accountant they were looking for.

Through the SkillSource assessment process, Renee discovered she had the aptitudes and interests to be successful in all aspects of accounting and wanted to build on her bookkeeping skills. Renee discovered that her prior work experience gained from different businesses was a great foundation for her to navigate the complexities of the company with the support of on-the-job training.

SkillSource helped Visconti’s develop a training plan for Renee to learn new skills. Her great customer service skills made her a natural with working with customers and staff.

Renee said, “The opportunity that SkillSource provided helped me succeed at this job.” I had to learn about six different software programs, and it was daunting. I wasn’t sure I would make it, but with the encouragement of a co-worker and my husband, it worked out!” Furthermore, she shared, “This experience helped me get my confidence back and I found that I am good at this job, I love every day that I am at work.”

Everyone benefits when career seekers add to their skills and build their confidence to become valued employees.

Congratulations to Renee and Visconti’s!